Julius Agwu is obviously mad
at one of Nigeria’s telcos, Etisalat – the comedian’s problem is multifaceted,
so is better you hear from the horse's mouth.
‘While
I was in America to see my new baby, I suddenly realized that my Etisalat
line was inactive. I couldn’t receive and make calls. I went to Etisalat office
in Hilton to complain and to discover what the problem was.
I
was told someone asked the company to swap my line. I got very worried
immediately and queried them. How could someone’s line get swapped without the
authorization of the owner? Even as the owner of the line, I would issue an
authorization letter to effect that. I was worried because I personally
registered the line and I told them I want to know the staff that granted the
request but they refused.
It was however rectified that very day by one Miss.
Joan and I was able to make use of the line again momentarily, for that day
only. I later made several calls to the customer care and till now, nothing has
been done’. Due to their negligence, I have lost few jobs because that is the
only line some clients could reach me on. Another painful aspect of it all is
that the person broke into my credit card account and it was used in Rome and
Milan. And as a matter of fact, I didn’t go to those places. I have to block the
card because I have lost money. The credit on the line was also transferred to
the new line by the person who swapped it. There is a high level of impunity in
this country and nobody cares. I’m crying out so that people can know how
shameless and useless some brands can be.
Due
to their negligence, I have lost few jobs because that is the only line some
clients could reach me on. Another painful aspect of it all is that the person
broke into my credit card account and it was used in Rome and Milan. And as a
matter of fact, I didn’t go to those places. I have to block the card because I
have lost money. The credit on the line was also transferred to the new line by
the person who swapped it. There is a high level of impunity in this country
and nobody cares. I’m crying out so that people can know how shameless and
useless some brands can be. I will take this matter to the Nigeria
Communications Commission (NCC) and National Human Rights Commission. I should
be fully compensated because even till now, the problem has not been
rectified’.
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